Last updated: September 8, 2026

Casa Vista Goods Co. respects the privacy of our customers and the personal photographs and information entrusted to us. This policy explains how we collect, use, and protect information provided through our website and during the creation of custom products.

Information We Collect

When you place an order, contact us, or submit materials for a custom project, we may receive information including:

• Your name and contact information
• Billing, shipping, or local delivery information
• Order and payment information
• Business names, logos, and marketing materials
• Photographs and other images
• Names, addresses, dates, or other information included in a custom design
• Messages and instructions you provide about your project

Payment information is processed through our ecommerce and payment providers. Casa Vista Goods Co. does not independently store complete payment card information.

Customer Photographs & Personal Images

Customers may provide personal photographs for custom products, including photographs of individuals, families, children, homes, pets, and other personal subjects.

We use these images only as necessary to design, produce, and fulfill your order.

Casa Vista Goods Co. will not use customer photographs in advertising, social media, our website, product samples, portfolios, or other promotional materials without the customer's permission.

Customer photographs will not be submitted to generative AI services for unrelated purposes, AI model training, or creation of promotional content without the customer's permission.

We ask customers not to submit sensitive personal documents or information that is unnecessary for their project.

How We Use Information

We may use information provided to us to:

• Process and fulfill orders
• Create custom designs and proofs
• Communicate about an order or inquiry
• Arrange shipping or local delivery
• Provide customer service
• Maintain necessary business and transaction records
• Prevent fraud or misuse
• Meet legal, tax, accounting, and regulatory requirements

We do not sell customers' personal information or photographs.

Service Providers

We use third-party services to operate our business, which may include Shopify and providers involved in payment processing, website hosting, email, file storage, shipping, and other necessary business functions.

These providers may process information as necessary to provide their services and are subject to their own privacy practices and policies.

File Storage & Retention

Customer photographs and project files may be retained for a reasonable period after an order is completed to handle questions, replacements, reorders, or other customer-service needs.

Files that are no longer reasonably necessary for these purposes may be deleted, except where information must be retained for legal, tax, accounting, fraud-prevention, or other legitimate business purposes.

Customers may contact us to request deletion of photographs or other project files that we control, subject to any information we are legally or reasonably required to retain.

Children's Photographs

Our products may contain photographs of children submitted by their parents, guardians, Realtors, photographers, or other customers.

Our website and services are not directed toward children, and we do not knowingly solicit personal information directly from children.

Customers submitting photographs are responsible for ensuring they have the necessary authority and permission to provide those photographs for reproduction.

Customer-Submitted Materials

By submitting photographs, logos, artwork, or other materials, customers represent that they own the materials or have permission to provide and reproduce them for the requested product.

Please see our Terms of Service for additional information regarding customer-provided materials.

Cookies & Website Data

Our ecommerce platform and service providers may use cookies and similar technologies to operate the website, remember preferences, process transactions, understand website usage, prevent fraud, and provide other website functionality.

Additional information about these technologies and available privacy choices may be provided through the website's cookie or privacy controls.

Security

We take reasonable measures to protect customer information and project files. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Privacy Requests

Customers may contact us to ask questions about their personal information or request access, correction, or deletion where applicable.

Privacy requests can be submitted through the Contact Us page on our website.

We may need to verify the identity of the person making a request before acting on it.

Changes to This Policy

We may update this Privacy Policy as our business, website, or legal requirements change. The current version will be posted on this website with its effective date.

Casa Vista Goods Co.
San Marcos, California